Oklahoma natural paperless payment10/13/2023 ![]() We will be able to process your request for new service, and service transfers the same day for a $75 fee, as we typically process these requests for the next business day. The refundable deposit is non-interest bearing and will be applied to your account after 3 years of good credit history or be applied against the final utility bill, whichever comes first.Ī service charge in the amount of $30 is assessed when you initiate or transfer service. Other DepositsĪll persons requesting service other than single-family residential will be required to pay a based on the location usage. In the event your service is interrupted due to nonpayment, a deposit plus payment of past due amounts, and any other applicable fees, is required to restore service. Without the credit inquiry or with an unfavorable credit report a deposit is required. A utility deposit may be waived based on a favorable credit inquiry evaluated by an independent agency with customer’s social security number. The refundable deposit is non-interest bearing and will be applied to your account after 3 years of good credit history or be applied against the final utility bill, whichever comes first. Residential DepositsĪ refundable utility deposit in the amount of $100 is required for new customers to start service. Customer service representatives are available Monday-Friday, 8:00 a.m.–5:00 p.m.Īpplications for new or transfer of service. Account information and/or a customer service representative are also available through an interactive telephone system (918)-259-8409 and selecting appropriate options. Utility account information is available online by accessing the City’s Utility Account website. In accordance with federal law, utility information is available to the customer and person(s) designated by the account holder. All the calls you receive will have the Caller ID of 86 for emergencies and Caller ID of 85 for non-emergencies. The City of Broken Arrow uses CodeRed as its Emergency Notification service provider for residents to receive important information via phone call, email and/or text message.ĬodeRed is a system that makes phone calls to specific people or areas in the event of an emergency such as water line breaks, utility repairs, service interruptions and road closures, or for sharing important information. The website, Pay Site Kiosk Locator, will provide locations to make payments. Opt-in for paperless billing with email, text remindersĪ kiosk to make a payment 24 hours a day, seven days a week will also be available at local retailers like Reasor’s and Fiesta Mart.“Pay Now” option for quick payment without registering an account.Customers may access the new system here.Īmong the features included for customers: The City of Broken Arrow uses a secure, convenient, and user-friendly utility billing and online payment system.
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